Aidzer is dedicated to giving you the best computer support and service. We are aware that there may come a time when you require reimbursement for services provided. Our procedures for handling refund requests are outlined in this Refund Policy.
Refunds for Services
Eligibility
In the following instances, a refund request will be taken into consideration:
- A service that was paid for was not rendered.
- There was either no description of the services or they were not complete.
Within 15 days of the date of service, requests for refunds must be submitted. How to Get Your Money Back
Please contact our customer support team at [email protected] to request a refund. You are required to provide details regarding your services as well as the reason for your refund.
Method of Refund
- We will evaluate your application for suitability once we receive it.
- Within seven business days, a refund will be processed using the original payment method if your request is approved.
- We will provide you with a comprehensive explanation of the decision if your application is turned down.
Non-Refundable Services
It’s possible that some of Aidzer services and products won’t be reimbursed. These include:
- Products or software that can be downloaded.
- Services rendered following the refund.
- Services were stopped because you broke our Terms of Service.
Contact Us
Please contact us at [email protected] if you have any questions about our refund policy or require additional information.
Modifications to the Policy
If necessary, Aidzer reserves the right to modify this refund policy. The updated effective date for all changes will be posted on this page.